Practice Management

Mrs Laure Flowerdew (f)

The Practice Manager is Laure Flowerdew. Her role is to ensure that the Practice runs smoothly and she deals with any suggestions or complaints from patients

Reception

Karen, Sheila, Pauline, Liz, Dionne, Lynn, Sandra and Hannah.

Our Patient Care Advisors are here to help you make an appointment, take requests for visits and repeat prescriptions, pass messages to the Doctors and Nurses and answer general, but not medical queries. They are trained in Care Navigation and can direct you to the most appropriate healthcare provider who can help you.

The Phlebotomists are trained to take blood samples from patients, but also perform Receptionist duties.

Secretaries

The Secretaries - Lynn and Sheila are here to provide secretarial services to the Practice Team.

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